How Sonder saved 7 hours a week in treasury

Sonder’s treasury team wasn’t in crisis but was weighed down by legacy tools and inefficient workflows. Manual forecasts, transaction searches, and data chasing drained productivity and morale.

Palm introduced a new way of thinking, freeing the team from repetitive tasks and challenging inefficiencies.

Rob’s Story: From Searching to Seeing

For Rob, finding a single transaction used to take five to ten minutes in their previous treasury system. That might seem minor, until you realize he was repeating this process 20 to 30 times a day. Each delay chipped away at productivity, clarity, and the ability to respond quickly to the business.

“In our old system, it would take five to ten minutes to find a payment sometimes. In Palm, it’s seconds. Literally.”

With Palm, Rob now logs in alongside his core tools like NetSuite and Stripe. The homepage instantly surfaces relevant financial data, and advanced filters let him pinpoint exactly what he needs—without complex configurations or second-guessing.

KPI

Before Palm

After Palm

AR Reconciliation

5–10 minutes per search

Instant results with filters

Forecasting & Accuracy

Manual, scattered, prone to oversight

Real-time pulse checks, historical variance detection, and idle cash visibility

Team Reporting

Manual exports & edits

Self-serve reports to billing, tax, and finance

Variance Analysis

Difficult to track, risk of idle cash

AI-driven variance detection unlocks hidden liquidity

Transaction Reconciliation

Manual, slow, time consuming

Instant, extended search and filter capabilities

Reporting

Manual, siloed, slow

Insightful, fast, recurrent

Erik’s Story: From Forecasting to Forward Thinking

With 10+ years in treasury, Erik’s role goes beyond tracking cash to anticipating it. Before Palm, reporting was manual and inconsistent—exporting data, cleaning it, and building charts in spreadsheets just to brief leadership.

“Right now, with other tools I have to download reports, clean the data, then format it all to make it presentable. With Palm, that’s gone. The visuals are already there—ready to share, ready to use. It just makes reporting part of the process, not a separate project.”

Today, Erik uses Palm forreal-time forecasting, tracking funding requirements, and building dashboards that reflect up-to-date financial positions.

Area

Measurable Impact

How Palm Helped

Transaction Reconciliation

Reduced from 5–10 minutes to seconds per search

Instant results through smart filters and real-time data access

Forecasting Accuracy

+30% accuracy improvement

Automated pattern detection and real-time variance checks

Reporting Efficiency

20+ hours/month saved

Built-in visuals and self-serve reporting for finance and tax teams

Variance Analysis

Increased cross-department access to data

Enabled non-treasury teams to pull reports independently

What You Should Demand From Any Cash Management Solution

Palm replaced Sonder’s clunky processes with intuitive tools and real-time forecasting—helping the team save time, cut errors, and set a new standard for modern treasury.

The Strategic Unlock: Sonder Can Dream Bigger Now

This isn't just a story about saving time. It's about making space. With Palm, Sonder’s treasury team reclaimed hours and repurposed them into strategic value, giving them the ability to think, lead, and innovate.

“It used to take me hours a day to find payments. Now I’m focused on follow-through, not follow-up.”

“Palm didn’t replace our workflows. It replaced the noise.”

Palm × Sonder

When tech takes over the busywork, you get to lead — Sonder's Treasury reimagined