"I’ve never been given the opportunity or the freedom to be asked, ‘What do I want from technology?’ I’ve always been underserved. Palm changed that."
by
ERIK ALVAREZ, HEAD OF TREASURY
When Tech takes over the busywork, you get to lead — Sonder’s Treasury reimagined
Sonder’s treasury team wasn’t in crisis but was weighed down by legacy tools and inefficient workflows. Manual forecasts, transaction searches, and data chasing drained productivity and morale.
Palm introduced a new way of thinking, freeing the team from repetitive tasks and challenging inefficiencies.
Rob’s Story: From Searching to Seeing
For Rob, finding a single transaction used to take five to ten minutes in their previous treasury system. That might seem minor, until you realize he was repeating this process 20 to 30 times a day. Each delay chipped away at productivity, clarity, and the ability to respond quickly to the business.
“In our old system, it would take five to ten minutes to find a payment sometimes. In Palm, it’s seconds. Literally.”
With Palm, Rob now logs in alongside his core tools like NetSuite and Stripe. The homepage instantly surfaces relevant financial data, and advanced filters let him pinpoint exactly what he needs—without complex configurations or second-guessing.
Erik’s Story: From Forecasting to Forward Thinking
With 10+ years in treasury, Erik’s role goes beyond tracking cash to anticipating it. Before Palm, reporting was manual and inconsistent—exporting data, cleaning it, and building charts in spreadsheets just to brief leadership.
“Right now, with other tools I have to download reports, clean the data, then format it all to make it presentable. With Palm, that’s gone. The visuals are already there—ready to share, ready to use. It just makes reporting part of the process, not a separate project.”
Today, Erik uses Palm for real-time forecasting, tracking funding requirements, and building dashboards that reflect up-to-date financial positions.
What You Should Demand From Any Cash Management Solution
Palm replaced Sonder’s clunky processes with intuitive tools and real-time forecasting—helping the team save time, cut errors, and set a new standard for modern treasury.
The Strategic Unlock: Sonder Can Dream Bigger Now
This isn't just a story about saving time. It's about making space. With Palm, Sonder’s treasury team reclaimed hours and repurposed them into strategic value, giving them the ability to think, lead, and innovate.
“It used to take me hours a day to find payments. Now I’m focused on follow-through, not follow-up.”
“Palm didn’t replace our workflows. It replaced the noise.”
