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AI & Innovation

AI in Treasury: A Partner, Not a Replacement

by

Rodel van Rooijen

Rodel van Rooijen

May 12, 2025

At Palm, we take a practical view on the role of AI in treasury and cash management. Rather than positioning AI as a revolutionary force that will replace people, we see it as a powerful enabler that reduces manual workload and brings agility to your processes. We believe in embedding AI thoughtfully into day-to-day workflows to solve real-world challenges.

Cash forecasting and AI

Our approach begins with understanding that treasurers need solutions built specifically for their needs, not generic technology. Here's how our cash forecasting system works in practice:

Step 1: Understanding your financial language

When you start with Palm, we first sit down together and have a deep-dive chat about how you organise your cash today. Just like every language has its grammar peculiarities, every company has its own financial language. We believe that understanding your financial language is critical. Specifically for cash forecasting:

  • We learn your categories (like "Office Supplies" or "Tax Payments").
  • We understand what each category means to you.
  • We create a shared language that both you and our system understand.

This foundational step is crucial, it's literally teaching our system to speak your financial language. The more specific context our AI has, the better decisions it can propose or execute on.

  • 40–60% faster onboarding to usable forecasts
  • Accelerated system learning with fewer categorisation errors
Step 2: Bringing your data into our system

Next, we focus on getting your (financial) data into our system. For example when it comes to bank statements:

  • We accept all the standard formats banks use (MT940, BAI2, CAMT53, and more).

  • Our AI can make sense of trickier formats like spreadsheets, CSVs, and even PDFs.

  • The AI helps map all this information correctly, saving you hours of manual data entry.

In addition, we focus on getting all the relevant information into our system. This is where integrations come in, in which we can automatically connect with many ERP and Payroll systems. Moreover, if you prefer to manually upload your forecasts or data our AI can automatically recognise and map your data into a compatible format.

Imagine if you had to sort through hundreds of receipts by hand. Our AI is like having a helper who organises them all for you in minutes, but still checks with you to make sure everything is right.

  • 80%+ reduction in time spent on data preparation
  •  Access to up-to-date cash information
  • Fewer manual errors and reconciliation issues
Step 3: Smart categorisation that gets smarter by your input

Once your data is in our system, our AI helps categorise all your transactions:

  • The system suggests categories based on what it knows about your business.

  • You can easily edit any categorisation that doesn't look right.

  • Here's the clever bit: our AI learns from your corrections.

  • The more you use it, the smarter it gets at understanding your specific business.

It's like having an additional team member who quickly learns exactly how you like things done and executes that going forward.

  • 90%+ accuracy in categorisation within weeks
  • Reduced time spent validating and correcting entries
Step 4: Forecasting your future cash position

This is where everything comes together to give you a valuable, transparent and clear view of your cash position for the next 13 weeks:

  • We use your historical data and give that as context to our AI.
  • We allow adding in any external data that might be relevant to the forecast.
  • Our AI system identifies patterns and trends and automatically selects the most relevant algorithms.
  • You can add one-off payments or income that you know about.
  • The system continuously compares forecasts with actual results and notifies you pro-actively about upcoming events.
  • Both you and the AI learn from these comparisons to improve future forecasts.

We're actively working on making the process of determining your cash forecast as seamless as possible. We envision workflows where context can be automatically gathered from stakeholders, consolidated and reviewed without the manual hassle. 

  • Forecast variance reduced by 20–30%
  • Increased confidence in cash decisions
  • Early detection of potential shortfalls or liquidity opportunities

Why this makes the difference for treasurers

If you're a treasurer, you might have felt left behind by technology. Many systems seem built for tech experts, not finance professionals. Our approach is different:

  • Save time: Drastically reduce manual data entry and processing.
  • Reduce surprises: Let AI help catch important events before they cause problems.
  • Make better decisions: With explainable and accurate forecasts
  • Stay in control: The AI assists you; it doesn't take over
  • Improve gradually: The system gets better the more you use it

Your data security is non-negotiable

We understand that you're dealing with your company's financial heart. That's why security isn't an add-on for us, it's built into everything we do:

  • All AI features are built with security as the top priority.

  • Your data stays protected and does not leave our cloud environment, this means we use AI that is located in the safe premises of our cloud  infrastructure.

  • We adhere to the latest data protection guidelines such as those mandated by SOC2.

Expanding our AI scope

The above zooms into our cash forecasting processes and what role AI plays in them today. We believe that AI will play an increasing role in the future. 

At Palm, we aim to keep iterating and identifying new use cases in which AI can play a role. A few examples we are actively iterating on:

  • Self-service uploading any relevant cash forecasting data into our system. We envision that you and your stakeholders should be able to self-service upload any structured data (e.g. CSV, Excel, Google sheets, etc) relevant to cash forecasting into Palm. We will then automatically map and consolidate this data into a usable format. This data together will then be automatically used in our AI-based forecast, in addition you can also use this information to adjust any existing forecasts.

  • Automatically adjusting the baseline forecast and generating scenarios using natural language. For example, prompting the AI with “What is the potential effect of a 15% tariff increase in my sales forecast?” or “Can you increase the expected tax amount for next month by 40%?”. The system will then automatically generate a scenario for you in which you can compare to the baseline forecast, and if desired adjust the baseline forecast accordingly.

  • Ask any questions about your balances, cashflows and forecasts using a chat interface. This interface can directly visualise and adjust forecasts if desirable. The interface can automatically determine how to visualise your data and you can also request specific visualisations.

The Palm Difference: AI that works for you

What makes our approach special is that we've embedded AI thoughtfully into our core product features. It's not about flashy technology or replacing human expertise. It's about practical benefits that make your job easier today:

  • Less time spent on manual tasks

  • More accurate financial insights

  • Better visibility of your cash position

  • Improved decision-making

  • A system that learns and improves with you

Tangible Outcomes for Your Treasury Function:
  • Up to 70% less time spent on repetitive tasks
  • Month-over-month gains in forecast precision
  • Full visibility into cash positions and movement
  • A system that adapts to your processes and grows with you

In the end, our AI is simply a really good assistant that helps you do your job better. You remain the expert. You make the decisions. We just make it easier for you to do what you do best.

Would you like to see how this works in practice? We'd be happy to show you a demo of how Palm's thoughtful AI approach can transform your treasury operations. Feel free to get in touch if you have any question!

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© Copyright 2025, All Rights Reserved by Palm Technologies Limited

stay in the loop — Subscribe Now!

© Copyright 2025, All Rights Reserved by Palm Technologies Limited

stay in the loop — Subscribe Now!

© Copyright 2025, All Rights Reserved by Palm Technologies Limited